Legal
Privacy Policy
How this website collects, uses and protects information.
Draft template. This page has not yet been reviewed by the agency's compliance officer or healthcare attorney and must be approved before launch.
Last updated: Draft — pending review
Who we are
This website is operated by Peace & Harmony Home Health Care Inc (“Peace & Harmony Home Health,” “we”), 620 N. Brand Blvd., Suite 200, Glendale, CA 91203. Questions: info@phhhc.com or 747-262-1676.
Information this website collects
- No forms. This website has no contact or intake form and stores nothing you type. When you call, fax or email us, the information you share is handled under our Notice of Privacy Practices. Please do not send medical information by email.
- Technical data. Our analytics are cookieless and aggregate (page views, referring site, device type, country). We do not use advertising pixels or cross-site tracking.
- Maps. The map on our Contact page loads from Google only if you click “Show map.” Google's privacy policy then applies.
How we use it
To respond to your request, schedule a call, and understand how the website is used so we can improve it. We do not sell personal information and do not share it with advertisers.
Protected health information
Information about your care is protected health information (PHI) under HIPAA and the California Confidentiality of Medical Information Act (CMIA). Our Notice of Privacy Practices explains how PHI is used and your rights. This website is not a channel for PHI; we collect clinical details securely by phone or fax.
Do Not Track and cross-site tracking
We do not track visitors across other websites, and no third party collects personal information about your activity on this site over time or across sites. Because we do not track, this site does not change its behavior when it receives a “Do Not Track” or Global Privacy Control signal; there is nothing to turn off. (Disclosure made under California Business and Professions Code section 22575.)
Reviewing or changing your information
To see, correct or delete any personal information the agency holds about you, call 747-262-1676 or email info@phhhc.com. Requests about your medical record are handled under the Notice of Privacy Practices.
Sharing for direct marketing (Civil Code section 1798.83)
We do not share personal information with third parties for their own direct marketing purposes.
Your California privacy rights (CCPA/CPRA)
[[TODO: legal review — confirm the agency is below the CCPA/CPRA thresholds (annual revenue, or personal information of 100,000+ consumers, or 50%+ of revenue from selling or sharing personal information).]] We are a small, locally owned agency and do not believe we meet the thresholds that make the California Consumer Privacy Act apply. Whether or not it applies, California residents may ask what personal information we hold, request deletion or correction, and will not be treated differently for asking. To make a request, call 747-262-1676 or email info@phhhc.com. Medical information covered by HIPAA/CMIA is handled under those laws instead.
Retention and security
This website keeps no visitor records of its own. Information you give us by phone, fax or email is kept by the agency under its record-retention policy, with access limited to staff who need it.
Children
This website is not directed at children under 13 and we do not knowingly collect their information.
Changes
We will post updates here with a new “last updated” date. Material changes will be flagged at the top of this page for 30 days.
Effective date: [[TODO: date of compliance approval]]
Questions about your privacy or rights?
Call us and ask for the Privacy Officer.
Physicians & discharge planners: fax referrals to
